Frequently asked questions
Which files can I upload?
The read of your ECU, as .bin, .ori, .mod, .hex or .ecu, up to 50 MB. Whatever reading tool you used.
How long does it take?
The analysis usually takes one to two minutes. If other files are waiting, the page shows your position and the estimated time.
How do I pay?
You top up credit on your account with PayPal, then each downloaded file is deducted from it. You see the price before confirming.
What if there is no automatic solution?
Send a custom request from the analysis page: our team prepares your file and you find it in “My files” as soon as it is ready.
How do I find an earlier file?
All your uploads are in “My files”. You can search them by make, model, registration or ECU.
There is a problem with the delivered file, what should I do?
Report it from “My files” or contact us: we review every report.
Can't find your answer? Contact us.